Mental Health Support Worker

About the Role

We are seeking a caring, reliable and motivated Mental Health Support Worker to join our supported living service in Greater Manchester.

You will support adults living with mental health conditions and complex support needs, helping them to maintain their wellbeing, develop independent living skills and achieve their individual goals.

The role involves providing person-centred practical and emotional support while promoting dignity, choice, independence and recovery.

Key Responsibilities

• Provide person-centred support in a supported living environment.
• Build positive and professional relationships with the people we support.
• Support individuals with daily living and independent living skills.
• Assist with personal care where required and outlined in the support plan.
• Support meal preparation, shopping, household tasks and maintaining a safe environment.
• Encourage participation in social, recreational and community activities.
• Support individuals to attend appointments and access appropriate services.
• Provide reassurance and support during periods of emotional distress.
• Monitor changes in mental health, mood and behaviour and report concerns promptly.
• Follow individual care plans, support plans and risk assessments.
• Support positive behaviour and use appropriate de-escalation techniques when required.
• Follow safeguarding procedures and report any concerns.
• Support medication routines where trained and authorised to do so.
• Maintain accurate daily records, support notes and incident reports.
• Attend staff handovers, team meetings and training.
• Work effectively with colleagues, families and other health and social care professionals.
• Maintain confidentiality, professional boundaries, dignity and respect at all times.
• Follow company policies, health and safety procedures and relevant legislation.

Person Specification

Essential

• Caring, compassionate and patient approach.
• Genuine interest in supporting people with mental health needs.
• Good communication and listening skills.
• Ability to remain calm and professional in challenging situations.
• Ability to work independently and as part of a team.
• Reliable, responsible and professional attitude.
• Good observation and record-keeping skills.
• Commitment to safeguarding and person-centred care.
• Willingness to undertake required training.

Desirable

• Previous experience in mental health, supported living, healthcare or social care.
• Experience supporting adults with complex needs.
• Knowledge of mental health and recovery-focused support.
• Knowledge of safeguarding and risk management.
• Health & Social Care qualification, Care Certificate or equivalent.

Previous experience is desirable, but applicants with the right attitude and willingness to learn will also be considered. Training will be provided where required.

What We Offer

• £26,000 per annum.
• Full-time employment.
• Full induction and ongoing training.
• Professional development opportunities.
• Supportive team environment.
• Opportunity to make a meaningful difference to people's lives.
• Career development within health and social care.

Working Pattern

This is a full-time role. Due to the nature of supported living services, the role may include day, evening, weekend and bank-holiday shifts, with night shifts where required.

Our Commitment

We are committed to providing high-quality, person-centred support and promoting the dignity, independence, choice, safety and wellbeing of the people we support.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

How to Apply

If you are compassionate, dependable and passionate about supporting people with mental health needs, we would like to hear from you. Please fill in the application form below to apply.